Q: My Normal.DOT file has been changed.  Should I save the changes? 

A: Probably not.  Unless you were changing it on purpose, which is unlikely or you would not be asking this question.  To play it safe, follow these steps:

1. Close all Microsoft Office Apps - Outlook, Excel, and especially Word.
2. Double-click My Computer.
3. Tools->Folder Options->View Tab - make sure “Show Hidden Files and Folders” is checked.  Click Ok.
4. Open up c:\documents and settings\<profile name>\application data\microsoft\templates
5. Find the file “Normal.DOT” and click once to Highlight it.  Now hit <F2> to rename and make it “Normal.bak”
6. Close all the windows and launch Word, and a new Normal.Dot file will be created.

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